iPhone XS 256GB
All devices we sell are 100% fully tested by our experienced technicians. Each device is tested using our internal multiple function testing software. Please find here the list of all functionalities tested :
Zoobbay Box Content
What’s in the box? For each device that you purchase, we provide you with a set of original brand charging accessories – on us.
iPhone XS 256GB
Original-brand charging cable
Original-brand power adaptor
Frequently Asked Questions
1. The product had a previous life. That means it has previously belonged to an individual or to a company, or was used for display at a store, or had been offered for sale without being sold.
2. The product has been checked by a qualified professional before being offered for sale again. And, where necessary, it has been repaired (with parts replaced if needed)
3. In terms of technical performance, it is just as good as a new product but better.
While refurbished phones have often been used, the term “used” has a more specific meaning. A used phone is sold as-is. It has not been tested or fixed, and it does not come with a guarantee. … A refurbished phone is different in that it has been tested, repaired if necessary, and it has been cleaned.
Each device comes with a corresponding set of original plug and charging cable, please refer to the product specifications in our website.
Zoobbay warranty comes free for a 1-year period when you purchase any device on our site.
1. This covers any product defects or malfunctions which are independent of personal use. If you notice any defects within the warranty period, sign in to your account and contact our Customer Support who will take care of you within 24 hours.
2. After running thorough diagnostics, we will either repair your smartphone at no cost or exchange the product with another refurbished device in order to make everything smooth for you.
3. In the event of repairs or replacement of any part(s) of the product, this warranty will continue and remain in force for the rest of the unexpired period. If you want to know more about the warranty, read the full policy here.
All smartphones sold on Zoobbay are unlocked, which means that your phone can be used with any sim card from any operator, worldwide.
We check every battery to make sure it reaches at least 90% of its initial charging capacity. If it does not meet this standard, the battery is automatically replaced by a new one.
Once you place your order, our team at headquarters will process, pack and ship your order within 24 hours. If your order is placed after 1:00 pm (Hong Kong time), your package will be shippped within the next business day. As soon as we ship your product, you will receive an e-mail confirmation with tracking number and link.
Please take note that during certain periods, or due to unforseen events, the delivery may take a bit longer.