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In what condition will my devices be? What do the grades mean?

All our phones are functionally and internally good as new. Where our prices differ are based on the aesthetics of the body and the screen, which are sorted according to 3 grades. See our grades :

Diamond: 100% fully functional. No scratches, exterior looks new. The screen is completely intact and without scratches.

Gold: 100% fully functional. Very light scratches on the exterior, invisible from more than 10 inches away. the screen is completely intact and without scratches.

Silver: 100% fully functional. Light scratches on the body that may be visible from more than 10 inches away. The screen may have small scratches that are invisible when the device is on.

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Who refurbishes the products?

Our team based in Hong Kong takes care of refurbishment at every step of the way – from the selection of the best secondhand devices to fixing each piece to the right place. We follow a strict Quality Assurance methodology according to European standards.

European standards

– make sure they are not stolen/locked or blacklisted.

– every phone would match the IMEI number and has been recorded.